Privacy Policy

1. Who We Are

This Privacy Policy applies to MC Montclair Fence Builder ("we", "us", "our"), a fence contractor based in Montclair, CA. Our website is located at montclairfencebuilder.com. If you have questions about this policy, contact us at quotes@montclairfencebuilder.com.

2. Information We Collect

We collect information in two ways: information you give us directly, and information collected automatically when you use our website.

Information You Provide

When you fill out a contact or estimate request form on our website, we collect the information you enter. This may include your name, phone number, email address, property address, and a description of the work you are interested in. We only collect what you choose to share.

Information Collected Automatically

Like most websites, ours may collect basic technical information when you visit, such as your browser type, device type, the pages you view, and how you arrived at our site. This data is collected through cookies and similar tracking technologies, including tools such as Google Analytics. This information is used to understand how visitors use our site so we can improve it.

3. Cookies

Cookies are small text files placed on your device by websites you visit. We use cookies for the following purposes:

• To understand how visitors navigate our website (analytics)
• To remember preferences and improve your browsing experience
• To serve relevant advertisements if we use third-party ad platforms

You can control or disable cookies through your browser settings. Disabling cookies may affect some features of our site. Our website does not currently respond to "Do Not Track" browser signals.

4. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and inquiries
• Schedule on-site visits and follow up on project discussions
• Send service-related communications, such as appointment confirmations
• Improve the content and performance of our website
• Comply with legal obligations if required

We do not sell your personal information to third parties. We do not use your information for automated decision-making or profiling.

5. How We Share Your Information

We share your information only in limited circumstances:

• Service providers: We may share data with third-party tools we use to operate our website (such as form platforms, analytics providers, or email services). These providers are only permitted to use your information to perform services on our behalf.
• Legal requirements: We may disclose information if required by law or in response to a valid legal process.
• Business transfers: If our business is sold or transferred, customer information may be part of that transfer.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy - generally for the duration of our business relationship with you plus a reasonable period afterward for record-keeping. Analytics data may be retained for up to 26 months. If you request that we delete your information, we will do so unless we are required to keep it for legal reasons.

7. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications

To exercise any of these rights, email us at quotes@montclairfencebuilder.com. We will respond within 30 days.

8. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These include the right to know what categories of personal information we collect, the right to delete that information, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a California privacy request, contact us at the email address above.

9. Third-Party Links

Our website may contain links to third-party websites, such as Google Maps or social media pages. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before submitting any information.

10. Children

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us and we will delete it promptly.

11. Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is completely secure. We cannot guarantee the absolute security of information you send to us electronically.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. If we make material changes, we will take steps to notify you. Your continued use of our website after any update constitutes acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, contact us: